It’s all about practicality, simplicity and innovation
Our promise to you
Trackplot help employers to manage their businesses more effectively and enjoy peace of mind by ensuring practicality, simplicity and originality are at the centre of everything we do.
We provide customer led, technically innovative solutions and tools ahead of the rest of the market. We will listen to and understand your needs and the demands of the market you operate in.
We embrace excellence across the business. We capitalise upon our knowledge, skills and experience to provide effective and valued solutions and tools to you.
What does this mean in practice?
We are different. We are a market leader in what we do.
We are customer led. We encourage strong, constructive feedback from our customers. We listen, understand and respond to provide best practice.
What does this mean for you?
Trackplot has a reputation amongst customers for providing effective and valued solutions.
We have a reputation for:
- wealth of technical & practical experience
- excellent customer care
- technical innovation
We want to develop such a reputation with you too.
1. Wealth of technical & practical experience
- between us we have over 50 years experience in GPS technology and mapping
- we have been working in this field since GPS and digital mapping were first used commercially
- we have expertise in and a vast transfer of knowledge across the industries we have worked in, including agriculture and estate management, highways, oil and gas exploration, fisheries
- we have vast technical knowledge and experience across tracking and GPS solutions to anticipate and address issues which may become apparent during the lifetime of a solution
2. Excellent customer care
- we listen so that we can understand your requirements and package the appropriate solution with timeframes and costs
- we develop trusting and positive working relationships with customers, suppliers and partners
- we are proud of our speed of response
- we encourage customer feedback at all points to ensure continual improvement
- we have a robust crisis management process in place to notify customers immediately of issues
- we strive to meet your needs so that you can maintain competitor advantage
- we strive for excellence across all aspects of our business
3. Technical innovation
- we work daily to increase our knowledge, skills and experience in order to be ahead of the market with technical innovation
- integrity and creativity provide the foundation for the business
- we believe in continual innovation, constantly assessing and anticipating needs – we like being problem solvers
- we have the knowledge, experience and ability to address specific customer requirements