Lone workers include employees, volunteers, contractors and self-employed people.

Do I have Lone Workers?

Businesses are often confused as to whether they employ or engage lone workers or not.

So what exactly is a lone worker?

A lone worker is someone who works by themselves without a colleague. Lone workers can be found in a wide range of sectors and situations including:

Working in fixed establishments

Mobile workers working away from a fixed base

Working from home

Construction, highway and railway maintenance, bridge inspection, vehicle recovery

Working alone in premises e.g. workshops, kiosks or shops, petrol stations

Agricultural and forestry workers, land surveyors, gamekeepers, ecologists

Working separately from others e.g. in factories, warehouses, research establishments, outhouses and barns

Service workers e.g. doctors, district nurses, social workers, home helps, postal and courier workers, drivers, engineers

Those that work outside normal hours e.g. cleaners and security, production, maintenance and repair staff

Professionals visiting domestic and commercial premises e.g. sales representatives, architects, estate agents

Why do lone workers need to be treated differently?

Because there are legal implications. You need to comply with your legal duties towards any lone workers you have under:

What does this mean in practice?

Employers have responsibility for the health, safety and welfare at work of all of their employees. This includes self-employed people and contractors who may be affected by work activities.

Different lone workers are exposed to different types of risk. People working with the public could be dealing with difficult people or sensitive situations. Others are more at risk from their surroundings, working in isolated and hostile environments. It is the employer’s duty to assess risks to lone workers and take steps to avoid or control risks where necessary.

Employees have responsibilities to take reasonable care of themselves and other people affected by their work activities and to co-operate with their employers in meeting their legal obligations.

If you’d like to find out more call us on 0844 409 9532